Limited Warranty and Limitation of Liability

Standard Products.

InRedox warrants that the products sold hereunder will be free of defects in materials and workmanship for a period of 12 months from date of delivery.  This warranty is limited to the original purchaser and cannot be assigned or transferred.  This warranty does not apply to any products that have been subjected to abuse, misuse, improper installation, storage, maintenance or operation.  In addition, the warranty does not apply to products that have been tampered with, altered, modified, or incorrectly repaired whether prior to, during or after incorporation of the product into the finished goods of the purchaser.

Other than the above warranty, there are no express or implied warranties or any promises by InRedox with respect to the standard products.  InRedox disclaims any warranties, express, implied or statutory not contained herein and without limiting the generality of the foregoing expressly disclaimed and any implied warranties of merchantability, fitness for a particular purpose or use, infringement and any affirmation of fact or quality not contained herein.

Custom Engineered Materials or Prototypes.

Custom engineered materials or prototypes are experimental in nature.  Such materials and prototypes may require non-standard and/or untested approaches and processes and will be performed on the best effort basis to target desired specifications.  Quantity, structure, specifications and performance of such materials or prototypes delivered to the customer are subject to technical feasibility. InRedox hereby disclaims all warranties of any kind, either express or implied, as to the outcome of the custom engineering effort, safety, suitability, usefulness or performance of the materials or prototypes, including any warranty of merchantability or fitness for a particular purpose.  These materials or prototypes shall be used by the Recipient with prudence and appropriate caution, since not all of the Materials’ characteristics are known.

In no event will InRedox be liable for any use of the standard products or custom engineered materials or prototypes by the Recipient.

No Transfer of Rights

The transfer of custom engineered materials or prototypes does not constitute sale on the open market.  No rights are transferred to the Recipient under any patents, patent applications, copyrights, trade secrets, know-how or other proprietary rights of InRedox.  InRedox grants the Recipient a nonexclusive license to use the materials or prototypes solely for research and evaluation. InRedox makes no representation or warranty that the use of the materials will not infringe any patent or other proprietary right of a third-party.

Refunds and Exchanges

InRedox will refund or exchanges standard, unused products within six (6) months of date of delivery, subject to a 25% restocking charge.  No refunds or exchanges for custom orders.

Payment Terms

Prepayment is required for new accounts and custom orders as well as for all international orders.  Net 30 days payment is offered for established accounts. Check (US customers only), Bank Transfer, PayPal, Visa, Master Card and American Express are accepted for payment.


Products are shipped per FCA  Incoterms rules (Longmont, CO).  Flat shipping rates apply for orders placed via website.  Shipping charges for custom orders will be calculated and added to the invoice.  Upon request, shipping could be charged to customer shipping account, in which case a handling fee applies.  All customs, duties, import taxes (if applicable) are buyer’s responsibility.